Last updated 17 August 2026
This explains what personal data SupplySync collects, why we have it, where it lives and what you can ask us to do with it. SupplySync is provided by ZeroPoint, which is the data controller for the information described here.
Before publishing: fill in the registered company details and the ICO registration number below. If you process personal data by automated means as a UK business, you almost certainly need to be registered with the ICO and pay the annual data-protection fee.
| Data | Why we have it | Lawful basis |
|---|---|---|
| Your email address | To sign you in (we email a link or code instead of using passwords) and to contact you about your account | Performance of a contract |
| Company name | To name your workspace | Performance of a contract |
| Stock records — item names, quantities, sites, and the name of the person who took stock out | This is the service. You enter it; we store it so your crew can share it | Performance of a contract |
| Subscription status and Stripe customer reference | To know whether your workspace is on a trial, active or cancelled | Performance of a contract |
| Anonymous usage events (which screens and actions get used) | To work out which parts of the product are worth improving | Legitimate interests — you can opt out in the app |
| Feedback you choose to send us | To improve the product and reply to you | Legitimate interests |
A note about crew names. When someone logs stock out, the app records who took it. If you enter real names, that is personal data about your staff, and you are responsible for telling them it is being recorded. You can use initials or nicknames instead if you prefer.
We never see or store your card. Payments are handled entirely by Stripe, who are the controller of your payment data. See Stripe's privacy policy.
We do not sell your data, and we do not share it for advertising. Where a supplier processes data outside the UK, that transfer relies on the UK's adequacy regulations or on standard contractual clauses.
Your workspace database is hosted in the London (eu-west-2) region. The app also keeps a copy of your current stock on the device you use it on, so it works offline — clearing your browser data removes that local copy but not the cloud one.
Under UK GDPR you can ask us to:
Email hello@supplysync.uk and we will respond within one month. If you are not happy with how we have handled it, you can complain to the Information Commissioner's Office at ico.org.uk.
We do not use advertising or tracking cookies. The app stores your login session and a local copy of your stock in your browser's own storage, because it cannot work without them. Usage analytics are anonymous, are stored on your device first, and can be switched off in Settings.
SupplySync is a business tool and is not intended for anyone under 16.
If we change this policy in a way that materially affects you, we will email you or tell you in the app before it takes effect. The date at the top always shows the current version.
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